{"id":76909,"date":"2020-02-26T10:56:36","date_gmt":"2020-02-26T10:56:36","guid":{"rendered":"https:\/\/sileu.com\/cambiar-talla-copa-sileu\/"},"modified":"2020-08-26T14:16:03","modified_gmt":"2020-08-26T14:16:03","slug":"i-want-to-change-the-size-of-my-sileu-menstrual-cup","status":"publish","type":"page","link":"https:\/\/sileu.com\/en\/i-want-to-change-the-size-of-my-sileu-menstrual-cup\/","title":{"rendered":"I want to change the size of my sileu menstrual cup"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"76909\" class=\"elementor elementor-76909 elementor-18682\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7a1a27c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7a1a27c\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c7e5354\" data-id=\"c7e5354\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-981e5a2 elementor-widget elementor-widget-heading\" data-id=\"981e5a2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">I want to change the size of my Sileu menstrual cup<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e038538 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e038538\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-30fe0c9\" data-id=\"30fe0c9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-840a08a elementor-widget elementor-widget-text-editor\" data-id=\"840a08a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you have bought your Sileu menstrual cup through our <em><strong>website, on Amazon, on eBay, Carrefour or physical stores such as pharmacies or El Corte Ingl\u00e9s centers<\/strong><\/em>, you have used it for at least 3 or 4 menstrual cycles and experience the following problems:<\/p><ul><li>Leaks or stains<\/li><li>The menstrual cup moves, turns, or comes out<\/li><li>It hurts when putting it on, taking it off or wearing it<\/li><li>When you play sports you experience discomfort or leakage<\/li><\/ul><p>\u00a0<\/p><p>It may be that the chosen size is not the most suitable for you. For this reason, at Sileu we offer you the option to change your menstrual cup size at no additional cost, you just have to bear the cost of shipping your menstrual cup to our address.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08ab017 elementor-widget elementor-widget-accordion\" data-id=\"08ab017\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9081\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-9081\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How long do I have to wear the menstrual cup before I can request a size change?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-9081\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-9081\"><p>We recommend that you use it a minimum of <em><strong>3-4 menstrual cycles<\/strong><\/em>, since they have a small learning curve when putting it on and taking it off correctly that must be overcome properly to be sure that it really is a problem due to the size of the cup and not related to improper cup placement.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9082\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-9082\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is the maximum time I have to request a size change?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-9082\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-9082\"><p>You can request a size change up to a <em><strong>maximum of 6 months<\/strong><\/em> after the purchase date. After 6 months, it will no longer be possible to opt for a size change.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9083\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-9083\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is Sileu's size change program?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-9083\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-9083\"><p>Once you are sure that you really need to change the size of your glass, you just have to fill out the form that we present below on this page. You will receive an automatic confirmation email. If you bought your glass in a physical store, you must attach your scanned and legible purchase receipt or invoice in response to the e-mail.<\/p><p>When we verify the information, we will contact you by e-mail to tell you where you should return your old glass, keep in mind that the shipping costs for this return are your responsibility. If you have not received an e-mail from us, please check the spam or junk mail directory of your e-mail, as you may receive our message there. We answer all requests in 24-48 business hours, Saturdays, Sundays and holidays excluded.<\/p><p>Once we receive your menstrual cup returned to our office, we will send the new cup to the address you provide. This shipment normally takes about 15 business days to be delivered once shipped.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9084\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-9084\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">When I return the menstrual cup, if I purchased it in a pack with more accessories, do I have to return all or just the menstrual cup?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-9084\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-9084\"><p>You must return only and exclusively the menstrual cup, nothing more, well packed in its <em><strong>biodegradable PLA bag<\/strong><\/em> where you received it or in any other packaging that is convenient for you. For hygiene reasons, do not send the menstrual cup unpackaged, as then your size change will not be processed.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9085\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-9085\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">If I have already changed the size of the menstrual cup and I regret it because I think the previous size was better for me, or I want to get my old cup back, is it possible to change the new cup again?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-9085\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-9085\"><p>No, once the size change has been requested, it is impossible to make a new size change or to recover the old cup, so please, we ask you to be sure that you really want to change the size of the cup.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9086\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-9086\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">If my menstrual cup has broken at the base or the stem has broken, can I get a replacement menstrual cup?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-9086\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-9086\"><p>No, as breaks in the base of the cup or stem are exclusively due to improper handling of the cup when putting it on or taking it out, such as pinching it with your nails instead of your fingertips.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9087\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-9087\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">For which countries is this size change service available?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-9087\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-9087\"><p>This service is available only and exclusively for Peninsular Spain and the Balearic Islands. If you are in the Canary Islands, Ceuta, Melilla or in another country, and you want to change the size, you must take care of the shipping costs to return your old glass and the shipping costs of the new glass to your location.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9088\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-9088\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">I still have doubts, how do I contact you?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-9088\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-9088\"><p>Through WhatsApp at the Spanish number<strong> 693 80 22 40<\/strong> (only through written messages, voice calls or voice notes are not allowed).<\/p><ul><li>By phone at the Spanish phone number <strong>931444665.<\/strong><\/li><li>Via email to sales@sileu.com.<\/li><li>Through our chat on the website.<\/li><li>On Facebook or on Instagram.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Quiero cambiar la talla de mi copa menstrual Sileu Si has comprado tu copa menstrual Sileu a trav\u00e9s de nuestra p\u00e1gina web, en Amazon, en eBay, Carrefour o tiendas f\u00edsicas como farmacias o centros El Corte Ingl\u00e9s, la has usado durante al menos 3 o 4 ciclos menstruales y experimentas los siguientes problemas: Fugas o [&hellip;]<\/p>\n","protected":false},"author":4815,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-76909","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sileu.com\/en\/wp-json\/wp\/v2\/pages\/76909","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sileu.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sileu.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sileu.com\/en\/wp-json\/wp\/v2\/users\/4815"}],"replies":[{"embeddable":true,"href":"https:\/\/sileu.com\/en\/wp-json\/wp\/v2\/comments?post=76909"}],"version-history":[{"count":5,"href":"https:\/\/sileu.com\/en\/wp-json\/wp\/v2\/pages\/76909\/revisions"}],"predecessor-version":[{"id":76918,"href":"https:\/\/sileu.com\/en\/wp-json\/wp\/v2\/pages\/76909\/revisions\/76918"}],"wp:attachment":[{"href":"https:\/\/sileu.com\/en\/wp-json\/wp\/v2\/media?parent=76909"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}